Daily Archives: May 16, 2007

Clemmie turns 4

Clem was a real star for her birthday. Owen from the Vivarium came and did an amazing show with his snakes, lizards, frogs, turtles, and a tarantula. Clem was completely unafraid and loved being the kid who got to hold all the animals.

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We are amazed and grateful for such a cool kid.

Getting a Human to Answer the Phone

Having spent the entire day on the phone with United and Capital One, I was inspired to look up this link I ran across recently: GetHuman

Very useful.

The state of customer service is truly abomidable. As soon as I can get the records I need out of Capital One I will be cancelling my account. Not worth it.

Still on hold with United. I’ve been transferred three times, still don’t have an answer on a credit I’m supposed to have from a flight I previously canceled. Just passed the one hour mark. Loving this hold music.